Hotel/Motel Manager

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AVG. SALARY

$58,960

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Stable

What To Learn

High School

Suggested Steps to Prepare for a Hotel/Motel Manager Career (Grades 6-12)

Check out the recommended classes, activities and skills below for each grade level. These recommendations are very general -- discuss your specific course plan with your school counselors and teachers.

AI-assisted and curriculum-reviewed guidance. Talk with your counselor or teacher about your specific plan.
Grades 6-8

Helpful Classes

  • Communication
  • Math
  • Technology
  • Health

Things to Try

  • Help welcome guests at a school event and notice what makes the experience run smoothly, Practice schedules, checklists, and polite communication during group activities, Compare how food, travel, or event plans are organized for different needs, Interview a hotel/motel manager about service, teamwork, and keeping guests safe

Focus Skills

  • Communication
  • Service
  • Organization
  • Multitasking
  • Teamwork

Helpful Classes

  • Hospitality and Tourism
  • English
  • Personal Finance
  • Health
  • Computer Applications

Recommended Learning Areas

  • guest service
  • schedules
  • money handling
  • communication
  • workplace safety

Things to Try

  • Volunteer at a school event, front desk, concession stand, or guest activity, Practice taking requests, organizing reservations, or handling simple transactions, Observe how service workers prepare spaces, supplies, and schedules before guests arrive, Shadow a hotel/motel manager or hospitality worker to see how customer issues are solved

Focus Skills

  • Communication
  • Service
  • Organization
  • Multitasking
  • Teamwork

Helpful Classes

  • Hospitality
  • Culinary Arts or Travel and Tourism
  • Business Communication
  • Algebra
  • Event Planning

Recommended Learning Areas

  • food or travel operations
  • reservations
  • event support
  • customer service
  • teamwork

Things to Try

  • Help plan an event, menu, trip, or guest activity using checklists and timelines, Practice food safety, customer service, or reservation steps depending on the role, Compare how different businesses handle bookings, inventory, or guest communication, Write a short plan for improving service speed, comfort, or organization

Focus Skills

  • Communication
  • Service
  • Organization
  • Multitasking
  • Teamwork

Helpful Classes

  • Hospitality Management
  • Culinary Arts or Tourism
  • Marketing
  • Customer Service
  • Accounting

Recommended Learning Areas

  • hospitality operations
  • service recovery
  • inventory or booking systems
  • event coordination
  • sales

Things to Try

  • Complete a hospitality project tied to events, food service, travel, or guest support, Track supplies, bookings, timing, or guest feedback and summarize the results, Practice service recovery and communication during a mock customer issue, Interview professionals about operations, teamwork, and guest experience

Focus Skills

  • Communication
  • Service
  • Organization
  • Multitasking
  • Teamwork

Helpful Classes

  • Hospitality Management
  • Event Planning
  • Marketing
  • Business Writing
  • Accounting

Recommended Learning Areas

  • guest experience
  • event logistics
  • business operations
  • supervision
  • customer retention

Things to Try

  • Build a portfolio with event plans, service logs, customer communications, and checklists, Complete a capstone tied to hospitality operations, culinary service, or tourism support, Compare pathways in lodging, events, travel, culinary, and customer experience roles, Practice supervision, scheduling, and communication for a service environment

Focus Skills

  • Communication
  • Service
  • Organization
  • Multitasking
  • Teamwork

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus work experience

To enter the occupation, lodging managers typically take one of three paths: a high school diploma combined with several years of experience working in a lodging facility, a bachelor’s degree in hospitality or hotel management, or an associate’s degree or certificate in hotel management.

Insider Info

Additional Information

There are a number of different avenues to enter a career in hotel management. Regardless of the path you take, a combination of related work experience and education is unbeatable.

"I think people look for applicants who have a proven commitment to the industry. By this, I mean the person has been interested enough to work within hotels over the years and committed enough to take their interest seriously and get some formal training," says hotel manager Sean Seymour.

Texas hotel manager Trisha Debuke and others in this industry say even applicants with post-secondary education in hospitality rarely jump right into management positions.

"The most common scenario is starting as a supervisor and working your way up," says Debuke. Starting out as an hourly wage supervisor is a great way to get your foot in the door.

People who have been managers in the hospitality industry say they are most impressed by employees who talk to management about their goals although they may only be working in an entry-level position.

"Ambition is highly underrated these days, but it really impresses people in this field," says hotel manager Leslie Donaldson.

The hospitality ladder will be a lot easier to climb with an education. There are many options for getting training in hotel management. Colleges and universities across North America offer two-year diplomas, four-year degrees and, in some cases, master's degrees in hospitality management.

Hotel management programs often include courses in administration, economics, accounting, marketing, food service management, and computers. Internships and part-time work at hotels during school are great ways to gain experience and get contacts.

A degree in business administration is equally valuable when combined with work experience.

Extra Requirements

Professional certification may be beneficial. The American Hotel & Lodging Educational Institute (AHLEI) offers the Certified Hospitality and Tourism Management Program (CHTMP) for high school students, which requires passing exams and completing industry work experience. College students and working professionals can obtain the Certification in Hotel Industry Analytics (CHIA) through AHLEI.

For additional information, visit these websites: