Retail Salesperson

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AVG. SALARY

$38,910

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Stable

What To Learn

High School

Suggested Steps to Prepare for a Retail Salesperson Career (Grades 6-12)

Check out the recommended classes, activities and skills below for each grade level. These recommendations are very general -- discuss your specific course plan with your school counselors and teachers.

AI-assisted and curriculum-reviewed guidance. Talk with your counselor or teacher about your specific plan.
Grades 6-8

Helpful Classes

  • Communication
  • Math
  • Technology
  • Social Studies

Things to Try

  • Compare products, messages, or displays and explain which one would catch attention, Practice talking with people to learn what they need or prefer, Create a poster, social post, or pitch for a school event or fundraiser, Interview a retail salesperson about customers, communication, and results

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing
  • English
  • Algebra I
  • Computer Applications
  • Business

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Help promote a school event and track which message or design gets more response, Practice writing product descriptions, survey questions, or short sales pitches, Observe how stores or organizations organize displays, prices, and customer outreach, Shadow a retail salesperson or sales worker to see how customer needs are identified

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing
  • Business Communication
  • Geometry
  • Graphic Design or Media
  • Economics

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Create a simple campaign, product page, or outreach plan and measure the response, Use survey results or sales numbers to compare what customers prefer, Practice presentations, negotiation, or customer service conversations, Study how branding, pricing, and timing influence buying decisions

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing
  • Statistics
  • Consumer Behavior
  • Public Speaking
  • Digital Media

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Complete a marketing or sales project with audience research, messaging, and results tracking, Analyze campaign metrics, leads, or customer feedback and summarize the findings, Create content or outreach materials for a real school, club, or community need, Interview professionals about account management, strategy, and customer relationships

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing Management
  • Economics
  • Sales
  • Business Writing
  • Data Analysis

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Build a portfolio with campaign plans, sales scripts, analytics, and customer research, Complete a capstone tied to promotion, client outreach, or market analysis, Compare pathways in sales, real estate, marketing, market research, and account management, Practice using data to improve messaging, pricing, or customer follow-up

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Beyond High School

Here's a list of programs that you should consider if you're interested in this career:

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus on-the-job training

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or "big-ticket" items, such as electronics or cars. Most receive on-the-job training, which usually lasts a few days to a few months.

Insider Info

Additional Information

Decide what kind of business you would like to sell for. Find some retail salespeople who are already working in that type of business and ask if they would be willing to tell you about their job.

Read up on the business you're interested in. For example, if you want to sell computers, it's a good idea to read magazines and journals about computers. If you want to sell clothing, reading fashion magazines can help.

Most people in this field learn on the job. That's because each company trains its employees differently. But post-secondary training will improve your chances of advancement. Retail workers with business training will likely land more challenging retail positions in management, marketing and cost analysis.

According to people already in this career, being a good salesperson has a lot to do with your personality. "It's a mix of several different things: positive attitude, persistence, enthusiasm, people skills, self-discipline and excellent communications skills," says salesperson Pat Weber.

Try to get some experience by working part time. Many places will hire people at Christmas and other busy times of the year. There's nothing like getting in there and selling to see if you're cut out for this kind of work.

While experience definitely helps, it's not always necessary. Many store managers are willing to take a chance on an inexperienced person as long as he or she has an outgoing personality and enthusiasm.

Many people get jobs in retail sales by dropping off resumes at stores where they might like to work.

Finally, remember that good communications skills and good people skills are some of the most important skills you can bring to retail work. If you've mastered this part, experts say, the rest will probably fall into place.

Point-of-sale data entry and computer scanning systems are used increasingly in the retail sector. Sales personnel will need to be familiar with this technology.