Retail Sales Workers Supervisor

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AVG. SALARY

$52,540

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EDUCATION

High school (GED) +

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JOB OUTLOOK

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What To Learn

High School

Suggested Steps to Prepare for a Retail Sales Workers Supervisor Career (Grades 6-12)

Check out the recommended classes, activities and skills below for each grade level. These recommendations are very general -- discuss your specific course plan with your school counselors and teachers.

AI-assisted and curriculum-reviewed guidance. Talk with your counselor or teacher about your specific plan.
Grades 6-8

Helpful Classes

  • Communication
  • Math
  • Technology
  • Social Studies

Things to Try

  • Compare products, messages, or displays and explain which one would catch attention, Practice talking with people to learn what they need or prefer, Create a poster, social post, or pitch for a school event or fundraiser, Interview a retail sales workers supervisor about customers, communication, and results

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing
  • English
  • Algebra I
  • Computer Applications
  • Business

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Help promote a school event and track which message or design gets more response, Practice writing product descriptions, survey questions, or short sales pitches, Observe how stores or organizations organize displays, prices, and customer outreach, Shadow a retail sales workers supervisor or sales worker to see how customer needs are identified

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing
  • Business Communication
  • Geometry
  • Graphic Design or Media
  • Economics

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Create a simple campaign, product page, or outreach plan and measure the response, Use survey results or sales numbers to compare what customers prefer, Practice presentations, negotiation, or customer service conversations, Study how branding, pricing, and timing influence buying decisions

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing
  • Statistics
  • Consumer Behavior
  • Public Speaking
  • Digital Media

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Complete a marketing or sales project with audience research, messaging, and results tracking, Analyze campaign metrics, leads, or customer feedback and summarize the findings, Create content or outreach materials for a real school, club, or community need, Interview professionals about account management, strategy, and customer relationships

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Helpful Classes

  • Marketing Management
  • Economics
  • Sales
  • Business Writing
  • Data Analysis

Recommended Learning Areas

  • customer relationships
  • sales process
  • pricing
  • communication
  • performance metrics

Things to Try

  • Build a portfolio with campaign plans, sales scripts, analytics, and customer research, Complete a capstone tied to promotion, client outreach, or market analysis, Compare pathways in sales, real estate, marketing, market research, and account management, Practice using data to improve messaging, pricing, or customer follow-up

Focus Skills

  • Communication
  • Persuasion
  • Organization
  • Data analysis
  • Customer focus

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus work experience

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or "big-ticket" items, such as electronics or cars. Retail sales workers typically have opportunities to advance to supervisory positions.

Insider Info

Additional Information

Warren L. Flanigan has worked in various retail management positions for many years. He says on-the-job training is important. "Many companies provide some form of job-specific training," he says.

"An ambitious individual can further their training by seeking help from more accomplished professionals, attending job-specific seminars, taking formal job-specific classes at universities, reading industry-related periodicals as well as a wealth of self-help type books."

"A finance or accounting degree would come in very handy. Computer skills are a must, especially in Excel and Access," adds Rozel Gonzales. She is a merchandise planner.

You might be able to get by with a high school diploma if you supplement it with some business courses and on-the-job training. But it's best to get at least an associate's degree, preferably a bachelor's or even a master's.

Garold Hart worked his way up through the ranks over 30 years. He says it is more difficult to start that way today. "My advice would be to get a college degree in business, marketing or merchandising with an emphasis on the retail industry. Consider working in retail while in school to get a taste of the business, because it isn't for everyone."

Hart says that even though there are fewer retailers in the industry due to consolidation, he feels there is a shortage of management candidates. He sees a "huge opportunity with companies involved with e-commerce retailing." But watch out: in the near future, he predicts consolidation there as well.

"Continue with your formal education, making sure you acquire knowledge in the business and marketing areas. Don't be afraid to start at the bottom. The quality people will rise to the top quickly," advises Flanigan.